Tell us what happened.
Use the Contact form and choose Support for an account or workflow issue.
- The email address associated with your WMS account and your business name.
- A short description of the issue, the affected workflow, and what you expected to happen.
- The steps that led to the issue and when it occurred, including your time zone.
- If helpful, a screenshot with sensitive information removed.
Keep sensitive information out of your message. Do not send passwords, API keys, authorization tokens, payment details, or customer personal information. Hide those details before sharing a screenshot.