How SPD case forwarding works
Understand the case-based forwarding flow for SPD shipments and the checks required before handoff.
Menus and actions depend on your workspace, plan and permissions. Use the onboarding guide for current navigation. Provider setup and fees may apply; confirm the configured workflow before a transaction.
What it is
SPD case forwarding is used when inventory is already organized into known cases or cartons and the warehouse forwards those cases as parcel shipments. It is different from prep, where units must first be prepared or repacked.
Operational flow
- Confirm forwarding request and correct marketplace.
- Verify case pack, carton count, product identity, and quantities.
- Receive or identify physical cases and record exceptions.
- Apply correct carton or shipment labels.
- Create or confirm the SPD carrier shipment and tracking details.
- Close after cartons are handed to the carrier.
Do not mix workflows
- Do not use case forwarding when product still requires prep.
- Do not use FBA forwarding for Walmart inventory or Walmart forwarding for FBA inventory.
- Do not close a case because a label printed; close it after contents and handoff are confirmed.