What a case pack is and how to use it
Define the number of units in a case and use that definition consistently in shipments.
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What case pack means
A case pack is the standard number of sellable units inside one physical case or carton. A case pack of 12 means one sealed case normally contains 12 units.
Define a case pack
- Open the product details or case-pack setup area.
- Select the product and enter units per case.
- Add case dimensions and weight when package-level values are requested.
- Compare the definition with a real physical case.
- Use the saved case pack when creating an individual case-pack shipment.
Important checks
- Case quantity is not total shipment quantity.
- If shipment quantity is not a multiple of case quantity, confirm how remaining units should be packed.
- Change the case pack when physical packaging changes.
- The warehouse should verify unusual or mixed cases before packing.